About: Fairfield University is a private, religiously affiliated college with 5,500 students, a 90% average retention rate, and an 84% six-year graduation rate.
- Challenge: Like most colleges, Fairfield was forced to make rapid, significant changes to every facet of its operations when COVID-19 struck. Seeking to provide a safe on-campus education experience for students in the Fall 2020 semester, administrators created a task force of staff and health professionals. The task force required accessible, up-to-date data that could help them respond to the evolving situation.
- Solution: Fairfield’s Institutional Research department used Rapid Insight’s self-service analytics technology to organize reams of live data from several sources (both internal and external), then output the data to Excel for distribution to the COVID-19 task force and for public consumption. Using the dashboard, the task force could make data-driven decisions to contain infections, predict positivity rates, estimate the number of tests required, and prepare isolation beds.
- Impact: Fairfield’s Rapid Insight dashboard allowed the task force to make timely, informed decisions and provide students with a safe on-campus experience. As the challenges presented by the pandemic continue to evolve, Fairfield’s response is adapting as well, shifting from contact tracing to testing availability to vaccination rates. With Rapid Insight’s intuitive, repeatable data workflows, Fairfield’s IR team easily expands the dashboard to answer new questions.
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