Predict User Setup and Software Installation

About: This article discusses installing and setting up Predict. 

Table of Contents

• System Requirements
• Installing Predict
• License & Register your Software
  • Overview
  • Unlocking a License
  • Troubleshooting
• Related Article

System Requirements

Systems intending to host Predict must meet the following hardware requirements:

• Windows 7 SP1 or Windows Server 2008 R2 SP1, or later
• .NET Framework 4.6.1 and its requirements
• 2 GHz 32-bit (x86) or 64-bit (x64) processor
• 1 GB of system memory
• 4.5 GB available hard drive space
• 32 MB of graphics memory
• Internet access

Installing Predict

The links below will download the installer for the corresponding version of Predict:

Predict Workstation 64-bit (recommended):

• https://eab.box.com/s/qa5fq0d98yvbk2a8kumiirmcsiyjiqb5

Predict Workstation 32-bit:

• https://eab.box.com/s/dsjl4wmctkwwvpivvi45779q2zxjhpn1

Note: Occasionally, firewall settings will prevent the .exe file from downloading correctly. If your installer fails, please contact RI-Support@eab.com for a zipped version.

License & Register your Software

Overview

Once the software is installed on your machine, you will be prompted to enter your license serial number key upon opening the program. License keys are unique to each user and get "locked" to the machine they are applied to. Because of this License keys can only be used on one machine at a time. For more on "unlocking" your license, see below.

Refer to your new software purchase email to locate your license key, or contact RI-Support@eab.com if you do not know your license serial number.

Once your license has been locked, you will be prompted to enter your contact information to register the license in our system. From there you are all set to begin using your software!

Unlocking a License

All license information including the serial number and expiration date can be accessed by going to Help > License and Register in Predict. If you need to move your software to a new or different computer, you will need to uninstall and unlock the license from the original computer first. Using the Uninstall License option allows you to prepare the license to be moved to the new machine.

Troubleshooting

License Service Validation Failed

Each day the software is launched, the Rapid Insight licensing server is pinged with your license information to make sure it is valid and not expired. If you receive a notice that the license server could not be reached, but your license is indeed still valid, it may be the case that at the exact moment the RI license server was pinged, there was a problem. Most often, this can be resolved by going to Help > License and Register > Force License Check.

If this does not resolve the notice, please contact RI-Support@eab.com.

License is Invalid

Because license keys are specific to the machine they are applied to, occasionally, due to machine updates, or transferring machines, the software does not recognize the machine identity and produces an Invalid License error.

Most often, this error can be resolved by going to this location in a Windows File Explorer

C:\ProgramData\Rapid Insight Inc\Veera Predict and deleting the file called VeeraPredict64.ril or VeeraConstruct.ril.

Then return to Predict, and select Retry. If this does not resolve the error, please contact RI-Support@eab.com.

Related Article

• Predict Security Standards